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Policy's

Privacy Policy

Last Updated: 10/07/2025

At Strategic Well-being, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and offerings.

1. What We Collect

We may collect personal information such as:

  • Your name, email address, and phone number

  • Details you provide when booking a session or contacting us

  • Information shared during consultations (emotional or health-related)

  • Any other details you choose to share via forms or communication

2. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries and provide emotional support services

  • Schedule and manage bookings or consultations

  • Send updates, newsletters, or resources (if you subscribe)

  • Improve our services and website experience

We only collect information that is necessary for the work we do, and we never sell or share your data with third parties for marketing purposes.

3. How Your Information is Stored

Your personal details are stored securely and accessed only by trusted personnel. We use secure platforms (such as Wix, booking tools, and email services) to manage data and keep your information safe.

4. Your Rights

You have the right to:

  • Access or update your personal information

  • Request that we delete your data

  • Withdraw your consent at any time for future contact

To do so, simply contact us at:
Email: tappingheales@gmail.com
Phone: 0437850005

5. Cookies & Website Tools

We may use cookies and third-party tools (like analytics) to improve your browsing experience. You can control cookies through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this page.

7. Contact Us

If you have any questions about your privacy or how your information is handled, please reach out. We’re here to support and respect your rights at all times.

Booking & Refund Policy

Last Updated: 10/07/2025

At Strategic Well-being, I value your time, energy, and healing journey. To ensure a smooth and respectful experience for both of us, please review the following booking and refund policies.

1. Booking Your Session

  • Sessions can be booked online, via phone, or through direct message.

  • Once your appointment is confirmed, you’ll receive details on how to prepare and what to expect.

  • If you're booking on behalf of someone else (e.g. a loved one), please ensure they are aware and consenting.

2. Payment

  • Payment is required at the time of booking unless otherwise arranged.

  • Payment methods include [insert: bank transfer, PayPal, credit card, cash if in person, etc.].

3. Rescheduling & Cancellations

  • Life happens — if you need to reschedule, please contact me at least 24 hours in advance.

  • Cancellations with more than 24 hours’ notice may be rescheduled at no extra cost.

  • Late cancellations (less than 24 hours’ notice) or no-shows may result in the session fee being forfeited, except in emergencies or compassionate circumstances.

4. Refunds

  • Refunds are offered for cancellations made more than 24 hours in advance if rescheduling isn’t an option.

  • No refunds will be issued for missed appointments or last-minute cancellations unless otherwise agreed.

  • If for any reason I need to cancel a session, a full refund or reschedule will be offered.

5. Your Responsibility

  • Please arrive on time and in a quiet, private space (especially for online sessions).

  • Ensure you have access to a stable internet connection for virtual appointments.

  • All information shared during sessions remains confidential and treated with the utmost respect.

6. Questions?

If you have any questions about this policy or your session, please don’t hesitate to get in touch:
Email: tappinghealesgmail.com
Phone: 0437850005

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